This Privacy Policy explains how Santex AI collects, uses, shares, retains, and protects information when you visit our website, use our services, or communicate with our team.
We may collect information depending on how you interact with Santex AI, our website, and our services.
Personal information, such as your name, email address, phone or WhatsApp number, and other contact details.
Business information, such as your company name, business website, industry, location, and the goals you share with us.
Technical information, such as your IP address, browser type, device information, and how you use our website.
Service information related to services you request or purchase, including website design, Generative Engine Optimization (GEO), SEO, and free AI visibility audits.
Communication data, including emails, calls, messages, audit requests, and other conversations with our team.
02How We Use Your Information
Santex AI may use the information we collect to:
Provide website design, GEO, SEO, and related digital services.
Prepare and send free AI visibility audits you request.
Respond to your inquiries, consultation requests, and support messages.
Improve our website, services, and overall user experience.
Analyze website performance and visitor behavior.
Send important updates about your project, account, or services.
Send marketing communications where permitted by law.
Keep our website secure and help prevent misuse or fraud.
03Legal Basis for Processing
Where applicable, Santex AI processes personal information on one or more of these lawful bases:
Your consent.
To perform a contract with you, or to take steps you request before entering into one.
Our legitimate business interests, as long as they do not override your rights.
To comply with legal, regulatory, accounting, or security requirements.
04Sharing Your Information
Santex AI does not sell your personal information.
We may share necessary information with trusted third parties that help us run our business and deliver our services:
Website hosting, cloud, and technology providers.
Payment processors and billing providers.
Analytics, marketing, and reporting tools.
Email, customer support, and communication providers.
Professional advisers, where reasonably necessary.
Government authorities or law enforcement, where disclosure is required by law.
05Data Security
Santex AI uses reasonable administrative, technical, and organizational measures to protect your information from unauthorized access, disclosure, alteration, loss, or misuse.
No internet transmission, website, or storage system can be guaranteed to be completely secure.
06Data Retention
We keep personal information only as long as reasonably necessary to provide our services, maintain business records, meet legal obligations, resolve disputes, and enforce our agreements.
07Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
Request access to the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information.
Request that we restrict certain processing.
Request a portable copy of your information.
Object to certain processing activities.
Withdraw your consent at any time, where processing is based on consent.
To exercise any of these rights, contact us at team@santexai.com. We may need to verify your identity before completing your request.
08Cookies and Similar Technologies
Santex AI may use cookies and similar technologies to provide essential website functions, analyze traffic, understand visitor behavior, remember your preferences, and improve your experience.
You can control or disable cookies in your browser settings. Disabling some cookies may affect how the website works.
09Marketing Communications
If you have chosen to receive communications from us, Santex AI may send you information about our website and GEO services, updates, offers, and business news.
You can unsubscribe at any time using the link in our emails or by contacting us directly.
10Third-Party Websites
Our website may contain links to third-party websites or services. Santex AI does not control and is not responsible for the privacy, security, or content practices of those websites.
11Changes to This Policy
Santex AI may update this Privacy Policy from time to time. Any important changes will be posted on this page with an updated “Last updated” date.
Questions about this policy?
Contact Santex AI
Contact our team if you have questions, requests, or concerns about this policy or the way your information is handled.